“We believe knowledge is power…the more your sales team knows our agents process…the higher the success rate!”
-The FPM Group
Debt Script
Rep: Thank you for calling the debt resolution center today. Are you interested in reducing your credit card debt? Must Be Yes
Rep: Great before I transfer you to a senior debt specialist I just have a couple of qualifying questions:
Rep: Do you have over $10,000 in unsecured credit card debt? Must be Yes Includes:
- credit card debt,
- department store card debt,
- medical bills IN COLLECTIONS
- vet bills IN COLLECTIONS
- dental bills IN COLLECTIONS
- past due utility bills IN COLLECTIONS,
- unsecured personal loans (not payday loans),
- car repossessions IN COLLECTIONS
Rep: Are you currently in bankruptcy or another debt program or in a program with your creditors? (MUST be No)
Rep: If we were able to reduce your debt down and help you become debt free, are you able to make payments towards your debt of at least _$_______ (Must pay $200 for every 10k owed) Must say yes
Rep: Great, in order for you to be informed of the whole program and its details, I need you to speak to a consultant. Can you spare at least 5 minutes to talk to a consultant so that they can explain how the program works? Must say yes-MUST have time to talk. If they don’t want to talk to Consultant – Go to Courtesy Close